Privacy policy

1. Introduction

Silverlight Communications (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you contact us through our website, www.silverlight-communications.com.

We are established in Ireland and comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018. This policy applies to all visitors, including those based outside the European Economic Area (EEA).

A separate Cookie Policy explains how we use cookies and similar technologies on our website.
You can review it at any time via the link in our cookie banner, where you can also choose to accept or reject non-essential cookies.

2. Information We Collect

We collect personal data in the following ways:

a) Information you provide directly

When you contact us through our website’s contact form, we may collect:

  • Your name

  • Your email address

  • Any other information you include in your message

b) Information collected automatically

Our website uses cookies and similar technologies to enhance your browsing experience, maintain site functionality, and, where consented, understand how our site is used through analytics tools.

Non-essential cookies (such as analytics or marketing cookies) are not set unless you have accepted them through our cookie banner.

Details of these cookies, their purpose, and how to manage your preferences are described in our Cookie Policy.

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiry or message

  • Provide information about our services (if requested)

  • Maintain website functionality and security (necessary cookies)

  • Analyse and improve our website’s performance, but only where you have accepted non-essential cookies

We will never sell your data or use it for direct marketing without your explicit consent.

4. Legal Basis for Processing

We process personal data based on:

  • Legitimate interests – to respond to your enquiry and manage our communications with you

  • Consent – for the use of non-essential cookies or analytics tools

  • Legal obligation – if required to comply with applicable laws

You may withdraw your consent to non-essential cookies or data use at any time through our cookie preferences link.

5. Data Retention

We retain your contact form submissions only as long as necessary to respond to your enquiry and maintain correspondence records, unless a longer period is required for legal or business reasons.
Cookie data is retained for limited periods depending on type and purpose, as outlined in our Cookie Policy.

6. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is limited to authorised personnel only. Our website is hosted on secure servers managed by Squarespace.

7. Sharing Your Data

We do not share your personal data with third parties except:

  • When necessary to operate our website (e.g., Squarespace, analytics providers, or IT support), under data protection agreements; or

  • When required by law or regulation.

If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.

8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent for non-essential cookies or other optional data use at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at selene@silverlight-communications.com.
You also have the right to contact the Data Protection Commission (DPC) in Ireland:
www.dataprotection.ie

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Silverlight Communications
Email: selene@silverlight-communications.com
Address: Dublin, Ireland

Last updated November 2025